WEB BUSINESS & OPERATIONS OFFICER

Job Summary

Collate market intelligence on Web new products features, technology To grow the number of web merchants and Payment Facilitators (PFs) on our Payment Gateway To Manage relationships with Web Merchants and PFs To Increase Web business market share

Job Details

• Monitoring Web Transactions daily
• Tracking of web income posted to web income GLs
• Manage business relationship with Payment Facilitators and Web merchants
• Provide onboarding support to merchants
• Manage relationships with Card Scheme on Merchants businesses
• Prepare ODRC weekly report
• Reviewing of Service Level agreement for sign off by Legal
• Resolution of Web merchant issues
• Follow through on Web relating outstanding issues from time to time
• Increasing the counts and value of web transactions on the web platform
• Resolving all WEB operations and settlement issues/calls
• Work with E-Channels Operations to merchant settlements and chargebacks are treated

Requirements

QUALIFICATION AND SKILLS

BSc/BA: 2-2 minimum

Experience

Minimum of 0 to 2 years work experience in a bank/financial institution

About Company

Wema Bank

https://www.wemabank.com

Wema Bank is the pioneer of Africa’s first fully digital bank, ALAT, and one of Nigeria’s most resilient banks. With decades of experience in the business of banking, the Bank has remained innovative in delivering value to its stakeholders. The publicly quoted Nigerian company has successfully built a legacy of trust and resilience that has won it the loyalty of its customers. The Bank is constantly introducing products and services tailored to the needs of its customers at every stage of their lives. It is a proud partner to more than one million individuals, families and businesses across Nigeria, helping them to achieve their personal and financial goals.