Payment Gateway And Transaction Processing Support Technical

Job Summary

We're seeking a skilled technical professional to provide expert support and technical assistance for our payment gateway and transaction processing services platform integration and optimization. The ideal candidate will have a strong understanding of payment processing technologies, full stack software development expertise excellent, problem-solving skills, and the ability to communicate complex technical information to clients and internal teams.

Job Details

Technical Support:

Integration: Integrate ALATPAY's API into various platforms (websites, mobile apps, etc.) using programming languages like PHP, Python, Ruby, or JavaScript.
Payment Gateway Setup: Configure and customize ALATPAY's payment gateway to meet client requirements.
API Documentation: Follow ALATPAY's API documentation to ensure accurate implementation.
Testing and Debugging: Test and debug integrations to ensure smooth payment processing and error handling.
Security Compliance: Ensure compliance with security standards (PCI-DSS, etc.) to protect sensitive customer data.
Maintenance and Updates: Perform regular maintenance, updates, and troubleshooting to prevent integration issues.
Collaboration: Work with cross-functional teams (design, product, etc.) to ensure seamless payment experiences.
Documentation: Maintain accurate records of integrations, configurations, and troubleshooting processes.
Respond to client inquiries and resolve technical issues
Troubleshoot payment processing errors and exceptions
Provide timely and effective solutions to clients

Transaction Monitoring:
- Monitor transaction activity for errors, fraud, and security issues.
- Investigate and resolve transaction discrepancies
Transaction Monitoring:
- Technical Configuration:
- Configure and test payment gateway integrations
- Ensure seamless client onboarding and integration

4. Documentation and Knowledge Base:

Maintain accurate technical documentation and knowledge base
Develop and update technical guides and FAQs
- Work closely with sales, client success, and development teams

5. Collaboration:

Ensure effective communication and issue resolution

6. Security and Compliance:

Stay up to date with industry security standards and regulations (e.g., PCI-DSS)
Ensure compliance and security best practices in technical configurations

Requirements

Knowledge

Understand financial institution
Performance management
Organizational strategies
Risk management
Business performance improvement
Bachelor’s degree in computer science, Information Technology, or related field
Proven experience (2+ years) in payment processing, fintech, or a related industry
Programming skills: Proficiency in languages like PHP, Python, Ruby, or JavaScript.
API integration experience: Familiarity with API integrations and payment gateways.
Strong technical skills in payment gateway technologies and integrations

Benefits

Healthcare

Staff Gym

Creche

Parental Leave (Paternity and Maternity)

Year-End Bonus (13th month)

Leave and Passage Allowance

About Company

Wema Bank

https://www.wemabank.com

Wema Bank is the pioneer of Africa’s first fully digital bank, ALAT, and one of Nigeria’s most resilient banks. With decades of experience in the business of banking, the Bank has remained innovative in delivering value to its stakeholders. The publicly quoted Nigerian company has successfully built a legacy of trust and resilience that has won it the loyalty of its customers. The Bank is constantly introducing products and services tailored to the needs of its customers at every stage of their lives. It is a proud partner to more than one million individuals, families and businesses across Nigeria, helping them to achieve their personal and financial goals.